In the global Electronic Manufacturing Services (EMS) market, being reactive to supply chain shifts is no longer an option. RH Electronics recognized that to support their OEM customers across three continents, they needed a procurement engine that could anticipate volatility rather than just respond to it. By enabling Parter’s AI-based RFQ platform, RH Electronics has transformed its international operations into a proactive powerhouse.

The Challenges: Global Complexity and Manual Bottlenecks

Managing a supply chain that spans the USA, Europe, and Israel requires immense coordination. Before Parter, RH Electronics faced several hurdles that made it difficult to scale their global footprint efficiently:

1. Accuracy and data fatigue

Manually quoting complex Bills of Materials (BOMs) across multiple regions took up to 14 days. This delay made it impossible to secure fast-moving inventory in a volatile market, slowing down the sales cycle for their OEM customers.

2. Accuracy and data fatigue

With facilities in different time zones, engineering and procurement teams spent countless hours manually hunting for datasheets, tracking Product Change Notices (PCNs), and verifying technical specs.

3. Supply chain blind spots

Without real-time, centralized alerts, teams were often forced into expensive "spot buys" to keep production lines moving when regional shortages hit.

4. Global margin pressure

A lack of granular visibility into global market benchmarks made it difficult to protect margins while remaining competitive for international OEM partners.

The Solutions: A Proactive, AI-Enabled RFQ Engine

RH Electronics integrated Parter to move from manual spreadsheets to an autonomous, data-driven workflow across all their global sites. This shift allowed them to solve issues before they became production delays.

1. From two weeks to less than a day

The implementation of the AI-based RFQ platform fundamentally changed the speed of their global business. RH Electronics reduced the time to complete an RFQ from two weeks to less than a single day. This 90% reduction in turnaround time allows them to lock in inventory and provide accurate quotes to their OEMs with unmatched speed, regardless of where the project is based.

2. Utilizing AI Agent capabilities for accurate solutions

Instead of manual research, RH Electronics utilizes Parter’s AI agents to manage the technical lifecycle of every component. These agents work proactively to:

• Find Alternatives: Instantly identify drop-in replacements and crosses for obsolete or long-lead-time parts in seconds.

• Automate Technical Data: Retrieve datasheets and monitor PCNs in real-time, ensuring that every quote is backed by the most current technical documentation across all global facilities.

3. Mastering volatility with real-time alerts

Parter provides a pulse on the global supply chain. RH Electronics now receives instant alerts regarding lead-time extensions or price hikes. This proactive intelligence allows their teams in the USA, Europe, and Israel to secure stock at the best price point, protecting margins and ensuring production continuity.

Utilizing Technology: Visibility and Added Value for Global OEMs

For RH Electronics, the transition to an AI-based platform has been about more than just internal efficiency - it is a strategic advantage they pass on to their customers.

Boosting OEM Value through Transparency As a global EMS provider, the ability to provide deep visibility is a major competitive differentiator. RH Electronics now gives its OEM customers real-time insights into their supply chain health. By being proactive with alternatives and PCN management, they have become a strategic partner that helps OEMs mitigate risk and stay ahead of the market.

Improved Margins and Procurement Intelligence With a single pane of glass view into the entire procurement process, RH Electronics can now optimize margins with surgical precision. The platform provides visibility into historical pricing and market benchmarks, allowing the global team to negotiate better terms and ensure that every project is as profitable as possible.

"By enabling an AI-based RFQ platform, we’ve moved from being reactive to being proactive across our facilities in the USA, Europe, and Israel. Reducing our RFQ time to less than a day has allowed us to deliver faster, more accurate solutions that provide massive added value to our OEM partners worldwide."